colour rummy

colour rummy App support

Contact
+91 4311114470

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure your internet connection is stable and strong. Once connected, click the "send OTP" button and wait for the code to be sent. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details through email to customer support to assist with transferring your account. This will help facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve the problem and allow you to log in and play seamlessly. After reinstalling, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw funds earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, head to the settings and review your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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