colour rummy

colour rummy App support

Contact
+91 6267772190

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate this process, first ensure you have a strong internet connection. Wait for a stable signal and then click "send OTP," waiting for the allotted time to pass. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, please email your updated KYC details to our customer support team to assist with account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should resolve any problems and allow smooth login and gameplay. Once updated, you can log in and continue playing without any issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for the money earned from gaming, and not the bonus amount. This means you can redeem your actual gaming earnings, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services process transactions efficiently, reducing the time from 30 minutes to 3 hours on average. However, payment delays can occur, resulting in a wait time of up to 24 hours in some cases. This delay can impact users who rely on timely transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from gameplay using the bonus amount can be withdrawn. Any funds earned while gaming with the bonus can be accessed as withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact the care centre for assistance.

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