colour rummy

colour rummy App support

Contact
+91 1558578793

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your identity. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number that was previously used. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and ensure a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app from the store. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. However, you cannot withdraw bonus amounts, only the money earned from gaming activities. The withdrawn earnings are limited to the funds earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

You will need to complete and submit all KYC details in this app, which should include saving your Aadhar card, UPI, and bank details. This ensures that your financial information is securely stored and linked to your profile. By doing so, you will have a complete and verified profile to use within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant reduction from 30 minutes. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay can occur even after completing the initial process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but the initial bonus amount itself is non-withdrawable. Funds earned from playing games can be withdrawn separately from the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will typically be credited to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.

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