colour rummy

colour rummy App support

Contact
+91 3003128405

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. The system will then send an OTP (One-Time Password) for verification, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP within the given time, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version and can log in to play without any problems. Once installed, you should be able to access and enjoy the app without issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available apps. Withdrawals can only be made from earned gaming funds, and bonus amounts are non-withdrawable. This means users can access their bonuses as a separate entity from their gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be submitted through the app, including saving your Aadhar card, UPI, and bank details. This ensures a smooth and secure experience. Please ensure all required information is accurately filled out and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, which is a significant improvement over the initial 30 minutes. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This wait time is an exception rather than the norm, but it's essential for users to be aware of the potential delay.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned while playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, and if the withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance. If you encounter any issues, help is available within 24 hours.

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