colour rummy

colour rummy App support

Contact
+91 4451986148

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. You'll then receive and verify an OTP (one-time password), which will securely authenticate you. From then on, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. Wait for a few seconds after sending the OTP request, and if you still don't receive the code, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your existing active number. If your number has changed, submit your updated KYC details via email to the customer support team to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should provide a smooth and seamless experience.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not bonus rewards. Any amount earned from gaming can be withdrawn, providing a convenient and accessible way to claim earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted your KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information is required for the application process. Your thorough completion of these details is necessary for further steps to be taken.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, reducing it from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can extend the overall processing time beyond the initial 3-hour estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn, only the profits made from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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