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This app is available for your device
casino
This app is available for your device
Contact
+91 1933666813
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive the One-Time Password (OTP), first ensure your internet connection is stable and strong. Click "send OTP" and wait for the confirmation; if you don't receive it within the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your correct KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and reinstall it. Once installed, you should be able to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings obtained through gaming activities, not from bonus amounts collected. This means users can cash out their winnings, but not any bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be submitted through the app, including saving your Aadhar card, UPI information, and bank details. This ensures a secure and compliant onboarding experience. Please ensure all required information is accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause the process to take longer, potentially up to 24 hours. This delay can occur when payment processing is affected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned cannot be withdrawn by others, only used within your gaming account. It's intended for gaming purposes only and cannot be withdrawn. You can, however, withdraw winnings earned using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our state-of-the-art software offers a seamless and immersive experience, featuring crystal-clear graphics and intuitive navigation. With a strong emphasis on security and protection, you can rest assured that your transactions and personal information are safeguarded by cutting-edge encryption technologies. Our advanced encryption methods ensure that all data is scrambled and encoded, making it virtually impossible for unauthorized parties to access or intercept sensitive information. Additionally, our software is designed with multiple layers of protection, providing an extra layer of security against potential threats. This means you can enjoy a hassle-free and secure online experience, without worrying about the safety of your personal and financial data.
Our friendly platform ensures a seamless navigation, making it easy to explore our vast library of games and discover new favorites. At HexaPlay Casino, we prioritize our users' convenience and security, offering a range of deposit and withdrawal methods that cater to different needs and preferences. We accept various payment options, including credit cards, electronic wallets, and cryptocurrencies, all of which are protected by cutting-edge encryption technologies. This ensures that sensitive financial information remains secure and confidential, giving our users peace of mind when making transactions. With our multiple payment methods, users can choose the option that best suits their needs, whether it's a quick and easy deposit or a secure withdrawal. Our platform is designed to be user-friendly and intuitive, making it simple for players to manage their accounts and access their favorite games. At HexaPlay Casino, we understand the importance of security and convenience in online gaming. That's why we continually invest in the latest technologies and innovations to ensure that our platform remains fast, reliable, and secure, providing our users with a seamless and enjoyable gaming experience.