bdg

bdg App support

Contact
+91 6525726716

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) sent to your number to log in securely. This eliminates the need for a password or email login, making the process easier and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for a strong signal and click "send OTP" to receive the verification code. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and get you back into your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should allow for a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to earnings from gaming, excluding bonus collections. This means users can only cash out the money they've earned through their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, but the overall experience may take longer due to payment processing times. Payment delays can occur, requiring users to wait up to 24 hours for the transaction to be finalized.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can cash out winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for further assistance.

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