bdg

bdg App support

Contact
+91 4473385920

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This one-time process eliminates the need for a password or email login. Once verified, you can easily access the app with just your mobile number.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. After establishing a stable connection, click on send OTP and wait for the code to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

If your login number has changed, try logging in again with the new number. If you're still experiencing issues, send your updated KYC details to the customer support system via email to assist with the account transfer. This will help resolve the login issue and shift your account to the correct credentials.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you'll be able to access and enjoy the app's features.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds cannot be withdrawn, and only the money earned from gaming can be accessed. This means users can only withdraw earnings from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step for the onboarding process. Ensure all required information is accurate and up-to-date for a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring users to wait up to 24 hours. This can impact the overall processing time in certain instances.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. You can use the bonus for gaming, but the resulting winnings can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.

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