bdg

bdg App support

Contact
+91 6242977246

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to appear. Click "send OTP" and wait, then if the OTP doesn't arrive within the expected time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number as before. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly again.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. The app allows users to withdraw the money they have earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to move forward with the process. Failure to do so may hinder your ability to access or utilize the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to be completed within a timeframe of 30 minutes to 3 hours. However, in some instances, payment processing may experience delays, potentially requiring a wait of up to 24 hours. This delay is an exception rather than the rule, with most transactions being processed efficiently.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone other than the player. It can be withdrawn once earned, however, by the player, who used the bonus amount to play games. This means the player can keep their winnings, but not the initial bonus money.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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