bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 3245094854
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, and not for bonus amounts. This means users can redeem their genuine earnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are fully completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payments may occur, resulting in a wait time of up to 24 hours. This delay can impact the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. This means the bonus earnings can be withdrawn, but the bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's pending, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
bdg prides itself on providing user-friendly services, offering dedicated customer support 24 hours a day, 7 days a week, through live chat, email, and phone. This ensures that all user queries are addressed promptly and efficiently. To make transactions as seamless as possible, bdg offers a range of secure and flexible payment options, including credit cards, electronic wallets, and cryptocurrencies. This allows for quick and hassle-free deposits and withdrawals. In addition, bdg has implemented robust security measures and fair gaming policies to create a safe and transparent environment for all players. This includes measures to prevent fraud, protect player data, and ensure the integrity of gaming activities. By prioritizing player security and satisfaction, bdg provides a trustworthy and enjoyable gaming experience for all users.
At bdg, we are committed to providing a top-notch customer service experience, available 24 hours a day, 7 days a week, to assist you with any questions or issues you may encounter. Our dedicated team is always ready to help, providing timely and effective solutions to ensure your satisfaction. In addition to our exceptional customer service, we offer attractive bonuses and promotions that provide endless opportunities to enhance your gaming experience and increase your winnings. From exciting tournaments to loyalty rewards, our promotions are designed to keep you engaged and motivated, giving you the chance to win big and have fun. Whether you're a seasoned player or just starting out, our support team is here to guide you every step of the way. We understand that every player has unique needs and preferences, and we strive to provide personalized assistance to ensure your gaming experience is tailored to your needs. At bdg, we believe that customer satisfaction is paramount, and we're committed to delivering an exceptional experience that exceeds your expectations. With our 24/7 customer support, attractive bonuses, and exciting promotions, we're confident that you'll find everything you need to take your gaming to the next level.