bdg

bdg App support

Contact
+91 6383410944

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you're waiting for an OTP and it doesn't arrive within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC details to our customer support team via email to assist with account transfer. This will help facilitate a smooth transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can access their earned gaming rewards, but not the bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your KYC (Know Your Customer) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used in your gaming account and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus amount. This means the bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can reach out to their care centre for assistance.

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