bdg

bdg App support

Contact
+91 3900648620

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, enter your registered mobile number after opening the app and verify the OTP sent to you. This process replaces the need for a password or email login. You can easily and securely access the app with just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal, then wait for the OTP to be sent after clicking "send". If you don't receive the OTP within the time limit, seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed from earnings made through gaming activities, not from collected bonuses. This means you can only withdraw the money you've earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Your cooperation is appreciated in this matter to facilitate the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours, providing a relatively quick turnaround. However, occasional payment delays may occur, requiring a wait of up to 24 hours to resolve the issue.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money won from playing games using the bonus amount. This money is separate from the bonus itself and can be withdrawn once earned.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your request fails, the funds will be added to your wallet within 24 hours. If you don't see the funds after 24 hours, you can contact their care centre for assistance.

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