bdg

bdg App support

Contact
+91 3834111150

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely login. You'll no longer need a password or email to access the app.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and wait for a strong signal. Click on 'send OTP' and wait for the time allowed, then try again if you don't receive the OTP. If you still face issues, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email for assistance with transferring your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming income, meaning bonus money cannot be withdrawn. This allows users to cash out their winnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you've completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank information. This will complete the necessary documentation for the application. Failure to do so may delay or hinder the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This wait time is due to potential issues with payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings from playing games using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter an issue, you can reach out to their care centre for assistance.

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