bdg

bdg App support

Contact
+91 2562553223

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

First, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking on the "send OTP" button. If the OTP doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, email your updated KYC (Know Your Customer) details to the customer support system to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app and then reinstall it. This should allow you to log in and access the updated features without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only possible for the money earned from gaming, with bonus amounts being non-withdrawable. This means you can only withdraw the funds you've earned through actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services process transactions within a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the app's otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for in-game spending and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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