bdg

bdg App support

Contact
+91 6050978219

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password and email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after a reasonable time, you can utilize the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To access the updated version, uninstall the current app from your device. Then, download the latest version of the app. This should allow you to log in and play smoothly after the installation.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money, only the earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhaar card information, UPI details, and bank account credentials. This ensures a seamless experience and successful completion of the process. Filling in these details accurately and securely is mandatory for the app's functionality.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays can cause wait times to extend up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus earnings are for in-game use only, while winnings from games are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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