bdg

bdg App support

Contact
+91 3358117057

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Once connected, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the time limit, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to customer support, which will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any issues. Once installed, you can access the new features and gameplay.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw actual gaming earnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please submit all required KYC details in the app, including your Aadhaar card, UPI information, and bank details. This will ensure that your account is fully verified and ready for use. Saving this information will also enable seamless transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours, but the payment process may occasionally be delayed. In these cases, it may take up to 24 hours for the payment to be processed. This delay is an exception to the typical fast processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds are not added to your wallet account within 24 hours, contact their care centre for assistance.

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