bdg

bdg App support

Contact
+91 6002686555

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To check your internet connection, wait for a strong signal to appear before proceeding. After clicking "send OTP", wait for the specified time before attempting to resolve the issue through the app's support system via live chat if the OTP doesn't arrive.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the problem and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. Users can only redeem money they have won through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be fully filled and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payments may cause users to wait up to 24 hours. This lag is a notable exception to the app's otherwise efficient operations.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned through gameplay using the bonus amount. The bonus earnings themselves are for gaming use only and not for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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