bdg

bdg App support

Contact
+91 3606147384

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received to complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking on "send OTP" again or contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This ensures users can access their earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your Know Your Customer (KYC) details within this app, including saving your Aadhar card, UPI, and bank account information. This information will be used to verify your identity and complete the onboarding process. Ensure that all details are accurate and up-to-date to avoid any issues.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours. This delay can disrupt the expected completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is delayed, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter an issue, you can seek assistance from their customer care centre.

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