bdg

bdg App support

Contact
+91 0163476881

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. You will then receive a verification code (OTP) that you need to enter to authenticate. This method allows you to log in without requiring a password or email.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. If you still experience issues, click 'send OTP' and wait for the time to expire. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send the necessary KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any account discrepancies.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download and install the latest version of the app, which should allow you to log in and play without any problems. This should update your app to the latest version, enabling a smooth gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This allows users to access their hard-earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in the app is relatively fast, taking between 30 minutes to 3 hours. However, occasional delays can occur, particularly with payments, which may take up to 24 hours to process. This can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

First, go to your settings to check your transaction history. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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