bdg

bdg App support

Contact
+91 8071174442

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your phone. This secure method eliminates the need for a password or email login credentials. You can now easily access the app with just your mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try clicking on "send OTP" again or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team to assist with the account transfer. This will help resolve the issue and resume access.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts excluded. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details. Having all this information on file will facilitate a smooth and secure process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally allow the process to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the process to be fully completed. This delay is an exception to the usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. The bonus funds themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's pending, don't worry, the money should be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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