bdg

bdg App support

Contact
+91 6384779370

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which you must confirm to secure your access. Once verified, you can easily log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you're unable to receive the OTP after clicking "send," you can wait for a set time period or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue quickly and efficiently.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device, then download the latest version. Once installed, you should be able to log in and play the updated app without any issues. This will ensure you have the most recent version and can access its features.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, with bonus money being non-withdrawable. This means users can only cash out the money they've earned while playing, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and other bank details for verification purposes. Completion of these details is mandatory for the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions quickly, taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay can occasionally occur when payments are not processed immediately.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. However, the bonus amount itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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