bdg

bdg App support

Contact
+91 5987916033

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in securely without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection is available. Wait for a stable signal and then click the "send OTP" option, allowing sufficient time for the code to arrive. If the OTP doesn't arrive within the allotted time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active account number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and install it. This will allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw their actual winnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completion of these requirements is necessary for further steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.

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