bdg

bdg App support

Contact
+91 9804229966

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still have issues receiving the OTP, try clicking the 'send OTP' button again and wait for it to be resent. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can log in and play the updated app seamlessly. This should resolve any compatibility problems and allow you to access the app without issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings obtained through gaming, not from bonus amounts collected. This means users can redeem their earned gaming rewards, but not extra bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and all bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to be completed in 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait time of up to 24 hours. Overall, the app offers a relatively quick experience, with occasional delays in payment verification.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means bonus earnings remain in-game, but winnings from bonus gameplay are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, as the withdrawal request may be pending. If the funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance.

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