bdg

bdg App support

Contact
+91 3116456369

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for a proper signal and then click on send OTP, and if you don't receive the OTP within the given time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, send your proper KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update the account with the new information.

Q4: You are getting blackout and the app is not opening?

Uninstall the outdated app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and start playing seamlessly. This update will likely resolve any problems you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for funds earned through gaming, while bonus amounts are non-withdrawable. This means users can access their hard-earned gaming winnings, but not their bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit your KYC (Know Your Customer) details through this app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This information is necessary for the app's functioning. Please ensure all required details are accurately saved and submitted.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays in payment processing can occur, resulting in wait times of up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact the care centre for assistance.

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