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This app is available for your device
bdg
This app is available for your device
Contact
+91 3694208805
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification code. Once you verify the OTP (one-time password) sent to your number, you'll be logged in. This login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the time limit to elapse before attempting to resolve the issue. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active account number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once you've downloaded the new version, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for money earned through gaming activities, not bonus rewards. The cash you earn from gaming can be withdrawn, but bonus funds are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To complete your profile, you must submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, some users may experience delays with payments, resulting in a wait time of up to 24 hours. This delay occurs when there are issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn as normal. The bonus itself cannot be withdrawn, but any resulting winnings are transferable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section for any problems with your withdrawal request. If the issue persists, don't worry, as the funds will likely be added to your wallet account within 24 hours. If the issue still isn't resolved after 24 hours, you can reach out to their care centre for further assistance.
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At bdg, we are committed to providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is trained to handle a wide range of queries and concerns, from simple troubleshooting to more complex problems, ensuring that you receive prompt and effective support. In addition to our exceptional customer service, our robust security protocols are in place to safeguard your personal and financial information at all times. Our systems are designed to detect and prevent unauthorized access, ensuring that your data remains secure and confidential. We understand the importance of trust and security in today's digital age, and we take pride in maintaining the highest standards of data protection and security. Our protocols include regular software updates, secure data encryption, and strict access controls to prevent unauthorized access to your information. At bdg, we are dedicated to providing a safe and secure environment for our customers to interact with us, whether it's through our website, mobile app, or other channels. We are constantly monitoring and improving our security measures to ensure that our customers can trust us with their personal and financial information. By combining exceptional customer service with robust security protocols, we strive to provide a seamless and secure experience for our customers, giving them peace of mind and confidence in their interactions with us.