bdg

bdg App support

Contact
+91 6900614128

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This process removes the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking 'send', try using the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active number. If the number has changed, submit your KYC details through email to the customer support system to assist with transferring your account. This will help update your information and resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only available for earnings from gaming, not bonus amounts. You can access your earned funds for withdrawal after accumulating a balance from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, saving your UPI information, and securely storing your bank details. Complete and accurate KYC verification is necessary for a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are designed to be fast and stable, typically completing the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours in some cases. This delay is an exception to the app's usual efficient performance.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus funds are exclusive to gaming and cannot be transferred or withdrawn as cash.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If you still encounter the problem, you can reach out to their care centre for assistance.

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