bdg

bdg App support

Contact
+91 0903112077

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Enter the OTP received to securely log in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure a strong internet connection is established. Wait for a stable signal to appear, then click "send OTP" and wait for the designated time to pass. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to complete the account transfer. This will help resolve the issue quickly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play without any problems. This should get your app back up and running smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited only to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can access your winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is generally fast and efficient, taking between 30 minutes to 3 hours to complete. However, occasionally payment processing may be delayed, resulting in a wait of up to 24 hours. This can add some variability to the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. You can, however, withdraw any winnings earned while playing with the bonus amount. This means the bonus itself cannot be withdrawn, but any profits from using it can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If not resolved there, the funds will be added to your wallet account within 24 hours. If still not received, contact their care centre for assistance.

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