bdg

bdg App support

Contact
+91 6733024154

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in without needing a password or email. This allows for easy and convenient access to the app.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. Wait for the OTP to be sent, then click again to resend if necessary. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your current active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you should be able to play the updated app without any issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not for bonus amounts. This means you can redeem the money you've won or earned through gaming but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. Ensuring the accuracy and completeness of this information is crucial for the onboarding process. Please ensure all required details are updated and saved correctly within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially extending wait times to up to 24 hours. This temporary delay is an occasional exception to the app's otherwise efficient workflow.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, head to the settings section and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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