bdg

bdg App support

Contact
+91 6783469662

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Next, verify the OTP sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection for a strong signal and wait for a proper connection before proceeding. If you fail to receive the OTP after clicking send, you can try waiting again or contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will enable the system to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should fix the problem and allow you to log in and play. After updating, you can easily access the app with no issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means you can only cash out the money you've earned while playing games.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all your KYC (Know Your Customer) details through this app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This ensures that all necessary information is securely stored. Please fill in all required fields to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time for payments.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by you. This means you can access the funds won with the bonus, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the request fails, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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