bdg

bdg App support

Contact
+91 0970078001

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Once you've entered the OTP (one-time password), you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin the process, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try waiting or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If you've changed numbers, send your KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This helps update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you should be able to access the app seamlessly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Users can only withdraw earnings from gaming activities, not bonus rewards. Withdrawn funds are based on actual gaming earnings, not bonus collections.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhaar card and linking your UPI and bank accounts.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, making the overall process efficient and taking 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause users to wait up to 24 hours for payment confirmation.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used within the gaming platform and are not withdrawable. Any winnings made with the bonus amount can be withdrawn. This means the bonus itself remains locked, while winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to the care centre for assistance.

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