bdg

bdg App support

Contact
+91 1641326265

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This eliminates the need for a password or email login, making it a convenient and easy way to access your account.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent after clicking the "send OTP" button, and if it doesn't arrive within the allocated time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If you've changed numbers, send your updated KYC details to the customer support via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once updated, you can start playing the app without any issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus-collected money cannot be withdrawn. This allows users to access their earned winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is essential for our onboarding process. Once completed, you can proceed further in the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can be completed in as little as 30 minutes. However, occasional payment delays may cause the process to take up to 24 hours to complete. This can result in a longer overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from gaming with the bonus amount are available for withdrawal. This means you can withdraw the actual winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to your settings and review your transaction history. If it's failed, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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