bdg

bdg App support

Contact
+91 5618372006

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and secure option.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, try clicking on send OTP again. If that doesn't work, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your verified KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will enable a smooth account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. However, bonus money cannot be withdrawn, only the money earned from gaming. This means users can only withdraw the revenue generated from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC information in the app, including saving your Aadhar card and UPI details. Additionally, you will need to enter and save your bank details within the app. This is a necessary step to ensure a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay may impact the overall processing time in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself, however, remains separate from the withdrawable winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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