bdg

bdg App support

Contact
+91 8030968495

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login with just your mobile number.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you receive a proper signal, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with your active mobile number. If it has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and install it. This should allow you to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds, and bonus earnings cannot be withdrawn. This means users can only redeem money earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card and linking your UPI and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services process transactions within a relatively short time frame, typically taking 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring users to wait for up to 24 hours. This delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

Here's a rewritten version of the text in three sentences or less: The bonus money earned can only be used within the gaming environment and cannot be withdrawn by others. It is available for withdrawal once earned through gameplay. Withdrawal can be made from the money earned from playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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