bdg

bdg App support

Contact
+91 9258265025

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This simple method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check if your internet connection is stable and ensure a strong signal. After verifying your connection, click on the send OTP button and wait for the verification code to arrive within the given time frame. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This ensures a hassle-free account update process.

Q4: You are getting blackout and the app is not opening?

Uninstall the current app from your device, then download the latest version from the app store. Once the update is complete, you can log in and start playing the newly updated app. This should resolve any issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earned gaming funds, and bonus money cannot be withdrawn. This means you can only cash out the money you've won while playing.

Q2: Is it necessary to do KYC for withdrawal?

To complete the KYC process, you must submit your details in the app, which includes saving your Aadhar card, UPI, and all relevant bank details. This ensures that your information is up-to-date and securely stored. Completing this step is a necessary requirement for the app's functionality.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services efficiently process transactions within 30 minutes to 3 hours. However, if there are payment delays, users may experience a wait of up to 24 hours. This delay in payments can occur despite the overall efficiency of the app's other services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't work, contact their care centre for assistance.

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