bdg

bdg App support

Contact
+91 7384132966

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP code to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait for the time to pass. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help complete the account migration process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can enjoy playing the newly updated app.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable and can only be accessed through additional gameplay or other means. Withdrawals are limited to the money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically reduce the process time to 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait for up to 24 hours for resolution. This delay can impact overall processing time, extending it beyond the usual timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only usable for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failed, don't worry as the funds will be added to your wallet account within 24 hours. If this doesn't resolve the issue, you can contact their care centre for further assistance.

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