bdg

bdg App support

Contact
+91 6153036625

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This streamlined process eliminates the need for passwords or email login credentials.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, ensure your internet connection is strong and stable. If you still encounter issues, click on send OTP and wait for the allotted time, or seek assistance through the app's live chat support system if you don't receive the OTP.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you have installed the updated app, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming activities, and bonus collected funds cannot be withdrawn. This means you can only access the money you have earned through gaming, not additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app, including uploading your Aadhaar card and linking your UPI and bank accounts. This will help complete the required information for verification purposes. Saving these details will also facilitate smoother future transactions and account management.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can efficiently process transactions within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours for resolution. This delay may be a drawback for users who require immediate payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to your settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.

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