bdg

bdg App support

Contact
+91 9666311136

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. After establishing a stable connection, click on send OTP and wait for it to arrive. If the OTP doesn't arrive within the designated time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play smoothly. After updating, you should be good to go and enjoy the latest features and gameplay.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means you can cash out the money you've earned from playing, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing may extend the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money is for gaming purposes only and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. This means you can access your winnings, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If the withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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