bdg

bdg App support

Contact
+91 7441105997

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to become stable. After clicking the "send OTP" button, wait for the allotted time before attempting again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing again.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. The withdrawn amount is limited to earnings from gaming activities and does not include bonus rewards. This means you can only withdraw the money you've earned through gameplay, not the bonuses you receive.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step in the process. Please ensure all required details are accurately entered and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from an initial 30 minutes. However, occasional delays in payment processing can cause wait times of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from playing games using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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