99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2640251444
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This process will authenticate your account without requiring a password or email login. Upon verification, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To proceed, start by checking your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system for assistance via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and content.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to money earned from gaming, excluding bonus amounts. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may impact the overall processing time, extending it beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games, but not the bonus itself. Any winnings from using the bonus can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed and added to your wallet account. If the funds still don't appear, you can reach out to their customer care centre for assistance.
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