99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7971498900
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This allows for a convenient and simple login process.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Click "send OTP" and wait for the code to arrive, giving it sufficient time to reach you. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please send your updated KYC details to our customer support team via email to assist with transferring your account. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can only claim payments for the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and all relevant bank information. This information will be securely stored within the application. Failure to do so may hinder the completion of the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing transactions to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception, as the app usually processes transactions efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games, but not the bonus itself. Any winnings from using the bonus can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it's not showing up, don't worry, as the funds will typically be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
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