99exch
99exch
This app is available for your device
99exch
This app is available for your device
Contact
+91 1136102385
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows you to access the app easily.
Q2: What should I do if I am not getting OTP?
To proceed, first check that your internet connection is stable and strong. If you encounter issues, you can try again by clicking on send OTP or seek assistance if the OTP doesn't arrive. If all else fails, you can reach out to the app's support system through live chat for help.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth transfer. This will help us update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which will allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonuses. This means you can't withdraw the bonus amount collected, only the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and not withdrawn. You can, however, withdraw the money earned from games played using the bonus amount itself. This means you can cash out the winnings, but not the bonus given.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section, where your withdrawal request should be processed within 24 hours. If the issue persists, your funds will be added to your wallet account within this timeframe. If you still encounter problems, you can contact their care centre for assistance.
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At 99exch, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. From the moment you join us, you'll be treated to a seamless and personalized experience that will leave you feeling valued and supported. Our team of experts is passionate about delivering exceptional service, and we're committed to making your experience with us a memorable one. Whether you're a new customer or a long-time user, we're here to help you every step of the way, from setting up your account to resolving any technical issues that may arise. At 99exch, we believe that every customer deserves a unique and tailored experience. That's why we've designed our support system to be flexible and adaptable, allowing us to respond quickly and effectively to your needs. Whether you're contacting us through our website, social media, or phone, you can be assured of a prompt and courteous response from our team. But it's not just about providing good service - it's about creating an experience that's truly unforgettable. That's why we're committed to going above and beyond to exceed your expectations. From special offers and promotions to exclusive access to new features and products, we're always looking for ways to surprise and delight our customers. So why wait? Join us today and discover the thrill and excitement that awaits you at 99exch. With our dedicated support team and commitment to customer satisfaction, you'll be just a click away from your next big win.