99exch

99exch App support

Contact
+91 6971412550

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you need to verify. This will securely log you in without requiring a password or email. With this method, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP after sending a request, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active phone number registered with your account. If the number has changed, send your updated KYC details to customer support via email to complete the account transfer. This will help facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. You can then log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonuses. This means users can only cash out their earnings from playing games.

Q2: Is it necessary to do KYC for withdrawal?

For registration in this app, you must complete and submit all your Know Your Customer (KYC) details, including saving your Aadhaar card, UPI, and bank account details. This information is necessary for a smooth and secure onboarding process. Please ensure all details are accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, but this timeline can vary. However, occasionally, payments may be delayed, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone other than the account holder. This means you can use the bonus funds to play games, but you can withdraw any winnings earned from those games. The bonus itself is non-withdrawable, but any profits made while using it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section for any errors. If your withdrawal request fails, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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