99exch

99exch App support

Contact
+91 9914894914

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP, click "send OTP" again and wait for the allotted time. If it still doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If it's been changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest updated version. Once installed, you should be able to log in and enjoy playing the app. This should resolve any problems you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, you can only withdraw earnings from gaming activities, and bonus money cannot be withdrawn. This means you can only withdraw money you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in under 3 hours, but it can take as little as 30 minutes. However, payment delays may occur, which can cause the process to take up to 24 additional hours to finalize.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. Instead, you can withdraw the money you've earned by playing games using the bonus amount. This allows you to redeem your winnings, not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry, the money will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.

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