99exch

99exch App support

Contact
+91 9665505510

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) that is sent to you. This secure login method eliminates the need for a password or email. You can easily access your account by following these simple steps.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, try clicking the "send OTP" button again and wait for the specified time. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and start playing without any problems. This should update your app and allow you to access its features.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus funds not being redeemable. This means users can only withdraw the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in the app is relatively quick, taking between 30 minutes and 3 hours to complete, thanks to its fast and stable services. However, payment processing can be delayed at times, resulting in a potential wait of up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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