99exch

99exch App support

Contact
+91 6240969158

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in without needing a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can easily access and enjoy the newly updated version.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned through gaming, excluding bonus amounts. This means you can only withdraw the revenue generated from playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in this app, including your Aadhar card and bank details. Additionally, you will need to link your UPI account for verification purposes. This will help facilitate a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay may happen occasionally, affecting the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with bonus funds can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, and if your withdrawal request is still failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't appear, you can reach out to their care centre for assistance. Their care centre will be able to provide further help if needed.

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