99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7457256711
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login access.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. If you still don't receive an OTP after some time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active mobile number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to ensure a smooth and updated experience. You should then be able to log in and start playing successfully.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows for a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawal is only possible for earnings from gaming, with bonus funds being non-withdrawable. This means users can only withdraw money earned from gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 99exch, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone to help with any questions or issues that may arise. Whether you're a seasoned gamer or just starting out, our team is committed to ensuring that your experience with us is seamless and enjoyable. With our extensive knowledge and expertise, we're always ready to tackle any challenge that comes our way, providing fast and effective solutions to any problems you may encounter. Our support team is passionate about delivering exceptional service, and we're dedicated to building long-term relationships with our customers. By choosing 99exch, you'll gain access to a vast and exciting world of online gaming, where you can connect with other enthusiasts, compete in tournaments, and discover new games and genres. Our platform is designed to be user-friendly, intuitive, and easy to navigate, so you can focus on what matters most - having fun and enjoying the thrill of the game. So why wait? Join the 99exch community today and experience the best online gaming has to offer. With our commitment to customer satisfaction, dedicated support team, and extensive gaming library, we're confident that you'll find your perfect match with us.
Our top priority is your security. We utilize cutting-edge cryptography technology to ensure that all transactions and personal information are safeguarded. This means that every piece of information you share with us, including your passwords, financial data, and personal details, is protected by robust encryption methods. Our advanced security measures include secure socket layer (SSL) encryption, firewalls, and regular security audits to identify and address any potential vulnerabilities. We understand the importance of convenient and flexible payment options, which is why we offer a wide range of deposit and withdrawal methods. You can choose to deposit funds using your credit or debit card, digital wallet, or online banking platform. Our payment options are designed to provide you with the flexibility to manage your account and make transactions whenever and wherever you need to. Our commitment to security and convenience extends beyond just payment options. We also provide a user-friendly interface that makes it easy to navigate and manage your account. Our platform is designed to be intuitive and easy to use, even for those who are not tech-savvy. Additionally, our dedicated customer support team is available to assist you with any questions or concerns you may have, providing you with peace of mind and confidence in your online transactions.