99exch

99exch App support

Contact
+91 5862395599

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues with receiving the OTP, you can try clicking the "send OTP" button again. If the problem persists, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and play. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not the bonus that you may have collected. This means you can only withdraw the money you've earned through actual gameplay, not as a bonus reward.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app, including your Aadhaar card information and bank details linked via UPI. Your UPI and bank information should be saved securely within the app. This will help facilitate a smoother and more efficient onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours, providing a relatively quick experience. However, occasional payment delays may occur, causing users to wait up to 24 hours for the transaction to be processed. This delay is an exception, but it's essential to be aware of the possibility when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn. Earnings from playing games using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings to check your transaction history and verify the status of your withdrawal request. If it's pending, the funds should be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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