99exch

99exch App support

Contact
+91 6525005722

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Once you have a stable connection, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should update the app to its latest version, providing a smoother user experience.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, withdrawals are only possible for the money earned through gaming activities. Bonus amounts collected cannot be withdrawn at this time.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform, not for withdrawal. You can withdraw any winnings accumulated from playing games using the bonus funds, but the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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