99exch

99exch App support

Contact
+91 1420303642

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to securely log in. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To continue, check your internet connection for a strong signal. If you still don't receive the OTP, try clicking "send OTP" again and wait for the allotted time. If the OTP doesn't arrive, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to the customer support team via email to facilitate the account transfer. This will ensure a smooth account migration.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. After reinstalling, you should be able to access the updated app seamlessly.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for the money earned from gaming activities, and not for bonus amounts collected. This means users can claim their earnings from gaming, but not the bonus rewards they've received.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please ensure all your Know-Your-Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a streamlined process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may be experienced in some instances, despite the app's overall efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn from playing games with the bonus funds. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is pending. If not processed immediately, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.

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