99exch

99exch App support

Contact
+91 9413627745

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, verify that your internet connection is stable and strong. If an OTP is not received after clicking "send," the app's support system can be accessed via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and follow the login process to access the updated app. This should allow you to play without any further problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card and linking your UPI and bank accounts. This will ensure a smooth and efficient experience. Your cooperation in providing accurate and up-to-date information is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process requests within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 additional hours. This can extend the overall processing time beyond the normal 3-hour timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus money itself remains separate from winnings and is not available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings section. If your withdrawal request isn't showing up, don't worry as the funds should be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.

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